Ordinary Hopes

When I first asked Newquay Zoo to improve their toilet facilities, I didn’t get quite the response I hoped for.

But then they learned.

They talked to users.

They listened.

And they prioritised access for all.

Take a look!

From this tiny room where we couldn’t get in and close the door behind us…

To THIS amazing space!!!

And the best thing about the new Changing Places toilet at Newquay Zoo is that enables families to stay all day and  fully enjoy everything at the zoo! Who wouldn’t want to enjoy moments like this, up close with the animals?

At the point of our visit, on December 19th 2018, the Changing Places toilet was awaiting some finishing touches and signage, but all the equipment is in place and working. The team at Newquay Zoo want people to know it is there and usable, so that no visitor ever has to change pads on the toilet floor again, or use a commode in the back of their car, ever again. And that matters.

The team at the zoo have already made improvements to some viewing areas and want to do more. They are actively seeking ways to improve and are keen for people to talk to them about their needs.

As we were leaving the zoo a staff member enthused about how easy it had been and how quickly the hoist was installed. She couldn’t understand why all supermarkets and attractions were not installing Changing Places as a priority.
It took time to get to this point, as regular readers will know, but we are here now and that is what matters most. Our history may be long, but our future of working together is going to be even longer and even greater.

Thank you to all at Newquay Zoo for caring about the needs of all people.

Thank you for giving us all a Changing Places toilet for Christmas – it really is the perfect gift!