Thank you, Newquay Zoo!

When I first asked Newquay Zoo to improve their toilet facilities, I didn’t get quite the response I hoped for. But then they learned. They talked to users. They listened. And they prioritised access for all. Take a look! From this tiny room where we couldn’t get in and close the door behind us… To… Continue reading Thank you, Newquay Zoo!

If I ran the zoo, it would have a loo!

Some time ago, almost 2 years ago, I wrote to the zoo. They didn’t send me a pet, in fact, they didn’t even reply. It was the start of a lengthy, and often one sided, conversation! Yet all we want to do, is go to the zoo. Like other people do, because, we are “other… Continue reading If I ran the zoo, it would have a loo!