Almost a year ago my son had a horrible experience at Sainsbury’s in Penzance. We hoped they would care and want to ensure that it never happens to any other disabled person ever again. Because that is how a good business responds, isn’t it? Either nobody told Sainsbury’s about compassion and high standards, or they… Continue reading Testing Sainsbury’s “reasonable adjustment”.
Tag: #accessibility
Our first visit to The Lost Gardens of Heligan.
We have wanted to visit The Lost Gardens of Heligan for some time. We have only ever heard good things about the place and everyone raves about the cake. But, without a Changing Places toilet, we just couldn’t visit. So we asked them to install one. And they did! No business case to prepare. No… Continue reading Our first visit to The Lost Gardens of Heligan.
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“Reasonable adjustments” – does anyone know what they are?
The Equality Act brought together many separate pieces of legislation into one single Act, designed to protect the rights of individuals and create equality for all. Which sounds lovely. The Act states that there is a duty on organisations to make “reasonable adjustments” if a person is placed at a substantial disadvantage due to disability… Continue reading “Reasonable adjustments” – does anyone know what they are?
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My journey with Alfie.
As I set out with Alfie each “Oh, who’s your friend” I received was cheerfully greeted with an explanation of who Alfie was and what his needs are. By day two of travelling I’d grown tired of repeating it all. BY DAY TWO. By day three I didn’t have the heart to say it anymore.… Continue reading My journey with Alfie.
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Elf On Wheels goes to London.
A trip on a night train to London is something most people would look forward to with great excitement. But when you use a wheelchair, it can be nerve-wracking, with so many extra things to consider. How many days ahead do I need to book assistance? Is the platform accessible? Will there be steps? Will assistance actually come?… Continue reading Elf On Wheels goes to London.
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Who needs Changing Places?
Whenever I see “Changing Places” written down I am mentally adding the word “toilets”. I dislike the name given to the facilities and the campaign because it doesn’t tell us enough. “Changing Places toilets” are not just a place to change pads. That is one need for some users, but not for all. Just because you… Continue reading Who needs Changing Places?
Ordinary Hopes 